Complaints and Issues

Welcome to the page we hoped you would never have to visit.

In the rare instance you have a complaint relating to your experience at Samosa Casino, we encourage you to speak with our support team.

They should be your first port of call for any issues that cannot be solved by visiting the FAQ page. Please also refer to our general Terms & Conditions and the Bonus Terms pages as these can also answer popular queries.

If you do not find what you need there, then contact us. We promise you a fast reply and in the overwhelming majority of cases, a swift resolution.

Third-Party Arbitration

If we cannot remedy your complaint to your satisfaction, you are free to raise it with an independent third-party arbitrator via an Alternative Dispute Resolution (ADR).

We will respond when requested. We use a respected impartial service called The Pogg. Find out more about what they do and how to file a complaint here.

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